WELCOME TO TROPICAL
Refund & Return Policy
By proceeding, you acknowledge that you have read, understood, and agreed to these terms.
We want you to be completely satisfied with your purchase. If there's an issue with your order, we're here to help.
Contact Us
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For any questions about returns, please reach out to us at:sales@tropicalint.com
Damages and Issues
Please inspect your order upon delivery and contact us immediately if:
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Your item is defective
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It arrives damaged
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You receive the wrong item
We’ll evaluate the issue and work to resolve it promptly.
Exceptions / Non-Returnable Items
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Some items are not eligible for return:
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Sale items
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Gift cards
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If you have concerns about a specific item, please contact us before attempting a return.
Exchanges
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The quickest way to get what you need is to:
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Return the item in its original packaging with receipts.
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Contact us to process the exchange and arrange for a replacement.